Terms of Service
These terms cover MagicLens and the Video Momento experiences operated by Magic Lens Inc. By using the site, paying for a momento, or creating an account, you agree to these terms.
Acceptance of terms
By accessing or using MagicLens you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site, the runner, or the linked experience flows.
What we provide
MagicLens turns one uploaded photo into a Video Momento. You choose a momento, upload a photo, customize the scene, and we render a cinematic video for you to keep, share, and download. Some momentos are sold as one-time purchases; some are bundled in packs that may include access to MagicLens Studio.
Acceptable use
- Use MagicLens only for lawful, family-appropriate, personal purposes.
- Only upload images you have the right to use and that depict people who have consented to appear.
- Do not use MagicLens to generate deceptive, defamatory, sexual, or otherwise harmful content.
- Do not scrape the site, attempt to reverse-engineer the runner, or interfere with the service.
Purchases, credits, and refunds
Momentos and packs are sold as one-time purchases. Credits associated with packs do not expire. Because each Video Momento consumes compute resources to render, we offer a preview before a credit is finalized — if your preview isn't right, refine and try again before spending the credit.
If a momento fails to render due to a system error on our side, we will re-render it at no additional cost or refund the credit. For other refund requests, contact us at the email below within 30 days of purchase.
Content and licensing
You keep ownership of your uploaded photos and the generated videos. By using MagicLens you grant us a limited license to process your photos to create your videos and store the results in your account. If you publish a workflow to MagicLens Studio, you grant us a license to host and serve that workflow.
Operational expectations
Generated videos remain available in your account for as long as the account is active, with a minimum of 60 days. We may suspend accounts that violate these terms.
Disclaimers and liability
MagicLens is provided "as is". We work hard to keep the service reliable, but we don't promise it will be uninterrupted or error-free. To the extent permitted by law, our liability is limited to the amount you paid for the affected momento or pack.
Contact
Questions about these terms: [email protected].